AI Voice & Phone Agents
Production AI phone agents that answer, qualify, book, and follow up around the clock, inbound and outbound. We build them, manage them, and run them for mid-market and enterprise teams.
Your phone, answered 24/7.
We build AI voice agents that pick up every call, qualify the caller, book the appointment, and follow up, day or night, inbound and outbound. They run on our AI stack, wired into your CRM and calendar, with guardrails and clean human handoff. We design it, build it, and operate it, so no lead goes to voicemail again. This is production work for mid-market and enterprise teams, not a chatbot demo.
- Inbound agents that answer, qualify, and route every call, 24/7
- Outbound agents that call, follow up, and re-engage leads on their own
- Appointment booking written straight to your calendar in real time
- CRM integration that logs, scores, and actions every call automatically
- Guardrails, scripts, and escalation rules that keep agents on-message
- Warm human handoff with full context the moment a caller needs a person
- Built on Claude, OpenAI, and open models, with the right framework per job
- Call transcripts, summaries, and outcome reporting you can act on
What we handle.
- Inbound reception, qualification, and call routing
- Outbound follow-up, lead nurture, and appointment reminders
- CRM and calendar integration, including Salesforce and Agentforce
- Knowledge base, intent design, and guardrail configuration
- Human handoff paths and after-hours coverage
- Ongoing tuning, monitoring, and performance reporting
See if AI Voice & Phone Agents is the right move for your team.
Request a free quoteEvery call captured and converted.
A missed call is a missed sale. We build voice agents that answer, qualify, and book around the clock, then run them so they keep performing as your volume grows. You get faster response, more booked appointments, and revenue you were leaving on the line.
Questions, answered.
We build on current low-latency voice stacks with natural turn-taking and barge-in, so callers can interrupt and the agent responds in real time instead of talking over them. For anything outside its defined scope, we set explicit guardrails and a warm handoff that transfers the live call to a human with the context already gathered. For example, a pricing edge case or an upset customer can be routed straight to your on-call rep rather than the agent guessing. We tune the voice, pacing, and fallback rules during testing before it ever takes a real call.
The agent is only useful if it writes to the tools you already run, so we integrate with your calendar, CRM, and phone system rather than creating a separate silo. We commonly wire into Salesforce, Google Calendar or Outlook, and scheduling and telephony platforms via their APIs, plus webhooks for anything custom. For example, an inbound caller can be qualified, booked into an open slot, and logged as a CRM activity with a recording and transcript attached, all on the same call. Outbound follow-ups can fire automatically off a CRM status change or a missed appointment.
A focused single-use-case agent, such as inbound booking or lead qualification, typically goes from kickoff to live in a few weeks, while multi-flow or multi-integration builds take longer. We start by mapping your actual call scenarios and scripts, build the conversation flows and integrations, then run a testing phase where we call the agent ourselves and refine handling before pointing real traffic at it. We usually launch on a subset of calls or a single number first so you can hear it in production with low risk. Nothing goes fully live until you have signed off on real recorded calls.
We separate the one-time build and configuration from the ongoing run cost, so you can see each clearly. Ongoing usage includes the voice and language model minutes, telephony, and transcription, which are typically billed per minute and scale with call volume, and these third-party costs are usually billed to your own provider accounts so you keep direct visibility and control. On top of that we offer a management retainer where we monitor calls, tune prompts, and adjust flows as your business changes. We will model expected monthly usage with you up front so there are no surprises once volume ramps.
Yes. We configure call recording, transcripts, and the disclosures your situation requires, including identifying the agent as automated where that is expected or legally appropriate. For outbound, we respect calling-hour rules, do-not-call handling, and consent requirements, and we set these as hard rules in the flow rather than leaving them to chance. Recordings and transcripts land in your CRM or storage so your team has a full audit trail. We will align the exact disclosure and consent language with your policies before launch.